and positive manner and provides outstanding service to the customer throughout the duration of the call, Up-sell/Sell product and services KNOWLEDGE AND SKILLS: Good communication skills in English+ any other regional language Polite and customer service oriented Exhibits patience and Sales bend of mind
management for on-going contractual relationships Support the global legal team in updating and maintaining of frameworks and standards, including standard customer documentation Manage workload and prioritises effectively Set clear and achievable expectations with internal customers Proactively follow up Experience in reviewing, drafting and negotiating commercial contracts Must have experience ...
Technical Advisor ? Americas Consumer Support (Windows/Devices) Want to be part of reshaping the consumer support experience for Global English speaking consumers? Want to help customers get the most out of their services and learn about the amazing Microsoft consumer product catalog ...
Time & Labor, and Absence Management). Design, development, debugging, bug-fixing, & unit testing of the PeopleSoft application as well as work on Support ( Incident acknowledgement, analysis, resolution, testing and closure) Interacting with business users, Functional leads & customers to understand
of EMC and/or Netapp products, EMC products including: DMX and Vmax, Clariion, Symmetrix etc NetApp products including: FAS 200 series – FAS 6000 series Brocade products including: DCX-4C NTT DATA plans to acquire Dell Services as announced on 28th March 2016. If you are selected for a Dell Services
Dell is seeking an Account Service Management Advisor. This role will be responsible for several functions. Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and customer account management on a 24x7
to the customer on time. - Lead and mentor the project team in managing technical scope and client expectations, leveraging relationships with external resources and appropriately engaging them when needed. - Lead or at least be a major contributor in creating reusable artifacts, components and processes
Job Description:- Well versed with Oracle Order to Cash Process - Strong functional knowledge in Oracle OM, AR, GL and EB Tax Modules - Experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes with Oracle Financials/Order Management - Should have
Services infrastructure customers. This is a 24x7 eyes-on-glass operation, ready to receive escalations and quickly ramp up a team of experts at a moment’s notice, as well as escalate and communicate issues to customer and Dell executives, as well as account and tower leaders. This team will operate within
As a Technical Support Advisor, you will be responsible for providing technical support across Dell SonicWALL product lines via Phone, chat, web & Emails in 24x7x365 days environment. You will also assist customers with deployment of SonicWALL network security solutions like security services
project plans with detailed task distribution and execute projects using Agile as well as Waterfall methodologies to ensure the project is delivered on time and beyond customer expectations. 6trrttrttttt - Lead and mentor the project team in managing technical scope and client expectations, leveraging
This person will be a part of the Analytics COE supporting the Online Analytics organization. The goal of the Analytics COE is to drive world-class experiences for our buyers, sellers, and internal customers through analytic based insights and recommendations across Dell’s Online platforms ...
complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers. - The candidate should have experience in a large scale, complex, enterprise network environment, possess excellent written and verbal inter-personal communication and network troubleshooting skills ...
Web Design Advisor – IGDell, Inc. is seeking a Web Advisor to help on pushing the limits of Dell’s online platforms. Responsible for management of content and functionality deployment as well as operational tasks on the Dell.com online platforms. The role focuses on the operations & maintenance
management of assigned Enterprise Services projects or components of projects from Application Services - This position is responsible for maintaining the system integrity and security by following the published Server Configuration Standards and Sarbanes-Oxley IT General Controls - This position
experience. - Strong knowledge of system development methodology, Agile methodology, project management, system architecture and analytical/problem solving skills May require occasional travel Life At Dell
to service-oriented architecture (SOA), Business Process Extension Language (BPEL), Oracle Service Bus (OSB), Business Activity Monitor (BAM), Business Process Management (BPM), IBM DataPower, Splunk platform engineering and operations team. Responsible for technical implementation, administration, and coordination
globally. Implements changes and adjusts as appropriate. Interfaces and collaborates with team members, stakeholders and management to anticipate and manage changes to projects, such as, but not limited to, technical requirements, business requirements and schedule. Determines when additional resources Basic Qualifications Bachelor's degree or equivalent combination of education and experience Nine or ...