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  • and language used is at acceptable standards. Remote (using verint) and side by side/live call monitoring to be conducted, providing detailed feedback to the advisor. Responsible to coach the agents and to develop their communication styles & customer service skills (include sentence construction, grammar, Must have minimum of 1 year of Voice and Accent/ soft skill training experience with MNC BPO / KPO on ...

  • management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available

  • J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393

  • J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393

  • the design, development and delivery of corporate training programs and strategies >Monitor and measure effectiveness of all training programs >Partner with individual departments to outline deliverables, expectations and risks >Proactively work with the Management team to identify and resolve issues >Create >Demonstrated ability to successfully develop and deliver training programs utilizing skills in ...

  • J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393

  • conferring with sales managers. Conduct learning sessions based on the training needs identified Provide active and ongoing support to the existing sales team through personalized coaching activities Improves learning effectiveness by developing new approaches and techniques and constantly engages with sales Bachelors degree or equivalent Minimum 6 years of work experience, out of which past 2 years ...

  • Approval from the Employer Conduct Employee presentation along with LA & RDM / BRDM Ensure closure of Sales, login and traction & policy issuance through system Influencing & Coaching KLI LA / RDM / BRDM for CES - Highlighting WIIFme for all Build excellent relationship with all concerned personnel

  • the overall Record to Report (R2R) process of Mexico's GCG and ICG Legal Entities in order to define the strategy and implementation plan of global key initiatives. This requires working closely with the Corporate and Regional finance organizations (FRO organization included) to ensure that the financial

  • in a robust training and development curriculum that enhances their operations and leadership skills, provides them with comprehensive feedback and coaching, and positions them for successful future careers in J.P. Morgan through a structured performance management process. This position reports

  • of MS Excel and Access is a strong requirement, but generally the incumbent must be PC literate with a very good understanding of the MS Windows environment The incumbent must be able to work to the standard set out in the local Standard Operating Procedures and J.P. Morgan Corporate Policies. Knowledge

  • Knowledge of MS Excel and Access is a strong requirement, but generally the incumbent must be PC literate with a very good understanding of the MS Windows environment The incumbent must be able to work to the standard set out in the local Standard Operating Procedures and J.P. Morgan Corporate Policies ...

  • of MS Excel and Access is a strong requirement, but generally the incumbent must be PC literate with a very good understanding of the MS Windows environment The incumbent must be able to work to the standard set out in the local Standard Operating Procedures and J.P. Morgan Corporate Policies. Knowledge

  • Public Affairs, Corporate Governance and Legal Vehicle Management etc. This position is based in Manila, Philippines and will have primary responsibility for executing Corporate Functions audits across the Asia Pacific region (including Philippines), validating the resolution of outstanding Issues ...

  • and communicator of complex tax compliance issues; both written and oral. Ability to coach and impart such skills in the team

  • aspects. e.g. delivery, quality, service, relationship, staff issues. · Close interaction with Service groups and ensure the level of the service are maintained · Multi tasking · Train/Coach/Development of staff · Identify training needs. · Appraisals · Organize weekly seniors meeting and ensure to address

  • QUALITY of Performance Management (PMC) process by up-skilling/ raising awareness amongst employees and managers People Development and Stakeholder Management Lead and guide a team of HR professionals to put together integrated People Agenda for their respective client. Coach the team members to provide

  • QUALITY of Performance Management (PMC) process by up-skilling/ raising awareness amongst employees and managers People Development and Stakeholder Management Lead and guide a team of HR professionals to put together integrated People Agenda for their respective client. Coach the team members to provide

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