employees\. Comply with quality assurance expectations and standards\. Stand, sit, or walk for an extended period of time or for an entire work shift\. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds\. Perform other reasonable job duties as requested by Supervisors
Concierge, Front Office, and Housekeeping staff with guest requests and services \(e\.g\., restaurant recommendations; printing boarding passes; delivering extra towels, bathrobes, rollaway beds, as needed\), **Guest Relations** Address guests' service needs in a professional, positive, and timely
employees to provide excellent customer service within guidelines\. Handles guest problems and complaints seeking assistance from supervisor as necessary\. Interacts with guests to obtain feedback on product quality and service levels\. Managing Projects and Policies Implementing the customer
needs, providing guidance, feedback, and individual coaching when needed\. Sets a positive example for guest relations\. Empowers employees to provide excellent customer service within guidelines\. Handles guest problems and complaints seeking assistance from supervisor as necessary ...