and high-pressure environment -Proven ability to deliver tasks on-time and adherence to deadlines. Certifications: -Certifications and Accreditations CompTIA Server+ Certification -Windows Technologies: Windows Server , MCSE Server Infrastructure Certification -Hardware Certification - HP APS in ProLiant
Provide hardware / software / network problem diagnosis / resolution via telephone/ email/ chat for customers end users Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network
Participates in the day-to-day functions of Information Security & Compliances efforts with various regulatory compliance standards and policies (e.g., NIST, AICPA, ISO, FedRAMP) Assists in the development of processes in response to regulatory compliance requirements to ensure they are adequate, and appropriately documented to minimize company risks Reports compliance and control exceptions and ...
English written and verbal communication skills DESIRABLE Tertiary education, either University or Technical College, in computer science or a related field IT / IT Security certifications CompTIA Security and/or CISSP Certification preferred Progress towards, or completion of, certifications