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  • The voice/language/communication coach is responsible for evaluating agents to ensure that communication and language used is at acceptable standards. Remote (using verint) and side by side/live call monitoring to be conducted, providing detailed feedback to the advisor. Responsible to coach Excellent communication skill. Must have managed V&A or Soft skill training for MNC BPO/KPO/Captive set up ...

  • 1. Floor Support Call Monitoring & Feedback 2. Improve Customer Experience via regular Training and Coaching of Floor Agents 3. BQ Management 4. Reduction of Communication and Soft Skills related Customer Complaints/ Blogs 5. Conducting TNA/RCA, create and execute action plans; give inputs for NHT 1. Minimum 1 Year as a Voice Coach 2. Graduation or Equivalent 3. Should be from BPO Background

  • 1. Floor Support Call Monitoring & Feedback 2. Improve Customer Experience via regular Training and Coaching of Floor Agents 3. BQ Management 4. Reduction of Communication and Soft Skills related Customer Complaints/ Blogs 5. Conducting TNA/RCA, create and execute action plans; give inputs for NHT 1. Minimum 1 Year as a Voice Coach 2. Graduation or Equivalent 3. Should be from BPO Background Specialized ...

  • 1. Floor Support Call Monitoring & Feedback 2. Improve Customer Experience via regular Training and Coaching of Floor Agents 3. BQ Management 4. Reduction of Communication and Soft Skills related Customer Complaints/ Blogs 5. Conducting TNA/RCA, create and execute action plans; give inputs for NHT 1. Minimum 1 Year as a Voice Coach 2. Graduation or Equivalent 3. Should be from BPO Background Specialized ...

  • technology solutions that effectively address the business objectives of a complex organization. Experience: REQUIRED: 8-10 years of hands-on Application Development work experience. 3 years of experience coaching at the enterprise/organizational level or a combination of enterprise and multi-team level

  • Exp 8+ years JD: Primary is Agile Coach experience and capability. With sound Java; J2EE experience background. Qualifications: 8+ years of software development experience including, but not limited to, mature design, coding, testing and debugging skills 6+ years of proven experience

  • Exp 8+ years JD: Primary is Agile Coach experience and capability. With sound Java; J2EE experience background. Qualifications: 8+ years of software development experience including, but not limited to, mature design, coding, testing and debugging skills 6+ years of proven experience

  • partnersHandling turnover of at least 16 croresResponsible for inventory management, deposit administration and secondary sales forecast Secondary sales tracking and analysis.Targets to meet distributor-wise gross profit and DSO targets.Stock management at Distributor and dealer levels in line with market demand ...

  • staff and use that data to thoroughly assess sales strengths, weaknesses and sales management practices Creates sales development and training programs for Telesales staff to improve results To be able to create content for & conduct sales meetings or training sessions/briefings with up to 30

  • management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available

  • Directors to partner with teams as needed in providing the following: Leading and coaching the organization in its Agile adoption and promoting delivery of business value; Teach and Coach Agile practices and values within the organization; Coach employees and stakeholders understand and enact Scrum

  • Directors to partner with teams as needed in providing the following: Leading and coaching the organization in its Agile adoption and promoting delivery of business value; Teach and Coach Agile practices and values within the organization; Coach employees and stakeholders understand and enact Scrum

  • Directors to partner with teams as needed in providing the following: Leading and coaching the organization in its Agile adoption and promoting delivery of business value; Teach and Coach Agile practices and values within the organization; Coach employees and stakeholders understand and enact Scrum

  • of the following: >Create and maintain a positive and professional learning environment >Able to deliver, project and motivate trainees through effective training methodologies both in group and individual classroom dynamics >Manage the design, delivery and continuous improvement of training programs as well >Demonstrated ability to successfully develop and deliver training programs utilizing skills in ...

  • needs. Excellent knowledge of Microsoft excel, excellent numerical ability & Analytical skills, Proficient in using email (Email Etiquettes) Good Communication skills Time Management Excellent numerical ability Co-coordinating with the internal teams for getting the data as required Industry Other

  • 1. The Sales Executive would be responsible for all open trade sales in the allotted area for our brand of premium plastic household products. (Brand name: Gluman.) 2. Responsible for customer co -ordination for execution of customer’s orders, Customer relationship management showing new ranges. 1. Should have work experience with dealer /distributor. 2. Must have working knowledge of internet /email. 3. BIke ...

  • the marketing and sales promotion strategies .He should have 4 - 7 years of Managerial experience in Electrical Industry. He should have excellent relations with architects, Builders, Contractors, Interior Designer, Dealers and etc. Salary package - 3.00 to 6.00 Lacs p.a Regional Sales Manager : -Rajasthan

  • Work from Home-Web Content Writer News writing, Editing, Content development, Product content management We are looking to hire smart news content writers to work on our website Indiannewsbox[dot]com with a minimum of a year experience, preferably with expertise in writing on a range of topics

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