to 2.30am(monthly rotation) Weekend on-call support on a rotational basis Scope of Work: L1 to L4 Support for Cisco IP Telephony, remote support for phone system and End user issues related to Cisco voice implementations. L2 to L4 Support for Nortel Phone systems, remote support for phone systems and End user
Minimum Qualifications Cisco Voice /Video background (CUCM, CUC, Voice Gateways, SIP, troubleshooting) Customer Support Experience (4+ years) Professional level certification in Cisco technologies (CCNP, CCVP) Bachelors in a technical field (CS/EE preferred) or equivalent plus 1-3 years related
L2/L3 Support for Cisco IP Telephony, remote support for phone system and End user issues related to Cisco voice implementations. L2/L3 Support for Nortel Phone systems, remote support for phone systems and End user issues . L2/L3 Support for CISCO Data products . L2/L3 Support for Network
of independence and to interact professionally and thoughtfully with clients. You will work from Whitefield Office, Bangalore and have the option to beat the traffic by working in the Australian time zone(9.00A.M.)AEDST (GMT+11) starting at 3:30am/4.30a.m.IST The technologies this position will primarily Desired Candidate Profile: Education: (UG - Any Graduate - Any Specialization) AND (PG- Any Post Graduate ...
practices. • Ability to introduce and improve Quality practices that ensure zero defects. • Good communications and presentation skills, assertiveness and the ability to take discussions and open issues to closure by working with local and remote teams. Preferred Skills: • Experience with Cisco Voice
will strive to technical excellence and expertise. Minimum Qualifications ● Cisco Voice/Data Center/Routing & Switching background ● Customer Support Experience (2+ years) ● Professional level certification in Cisco technologies (CCNP, CCVP) Proficient with technologies such as Call Manager, Multi
workload and manage customer dedications. • Cisco Voice CCIE certification and/or current Cisco CCVP. Why Cisco We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld
on experience with Cisco Voice/ technologies. ● Customer Support/Managed Services Experience (3+ years). ● Proficient with technologies such as Cisco Communications Manager, Multi Services, Gateways, Cisco Unity Connection, , Jabber, Cisco Presence, SME, Virtualization etc. ● IP Telephony protocols like