Deliver Process SLA & KPI. Maintaining the Service Level / Occupancy / Abandon Rate (as defined by business) Controlling absenteeism / shrinkage Planning leaves and motivating the team members Maximize Productivity and Drives process improvement
Hi Candidates. An Urgent Requirement For Call Centres Domestic/International BPO Day/Night Shift. AGE: 18 - 30 Years Minimum Qualifications:-10th to Graduation Sunday Off Languages: Hindi & English Fresher & Experience Easy Selection Process So What Are You Waiting For? Apply Now & Grab Best Candidate should have 0-6 months of experience Selected candidates will have choice to work either in Day or Night ...
for visionaries who are ready to make an impact on the way the world works. At HP, the future’s yours to create! *If you are our Government Engagement Manager in India, you will have a chance to* •Policy advocacy at Centre and State levels to position HP appropriately •Engagement with Regulatory Authorities
Optimize sales productivity 6) Maintain high SOR to maximize capacity utilization of centers 7) Maintain a NPS score of at least 70% throughout the year 8) Ensure placement of all eligible students 9) Adhere and comply to the QMS process in all centre 10) Manage and optimize batch health of all ongoing
Description Analytics & MIS Team Analyzing large volumes of transaction and customer data to generate insights, drawing conclusions & actionable references to top management Process Automation thru advanced analytics solutions using tools such as SAS, SQL and MS office suite Participate
conditions and customer impacts Implement service improvement strategies and suggest call centre management actions as appropriate to assist in meeting scorecard goals Partner with Workforce Planners to track and report key business metrics (shrinkages, occupancy, availability, etc.) and keep up to date
3+ years of Technical Product Management experience in a technology oriented organization. Experience in developed software coding communication protocols like PSTN, VOIP, H.323, SIP is must Developing IVR scripts (must) Proven track record of successfully delivery of CTI, CRM, contact centre
and computation process Publish various KPI metrics across service indicator; call quality, in-bound sales leveraging parameter Expense Management Annual expense planning & budgeting, monthly expense tracking and analysis Initiating, driving and reporting Re-engineering saves Global Reporting and liaison ...
Assist RM’s with the preparation and presentation of materials for credit approvals Work with Independent Risk and Early Warning teams to timely identify and escalate risk issues/ trends - this would include making credit calls on clients Work with RMs & Risk on preparing CCR for Special Mention names
MBA (Finance) Shift Timings: 14:00 to 23:00 (UK Shift) Shift Type (Rotational Shifts/Fixed): Rotational Experience: 3-5 years Primary Location: India,Haryana,Gurgaon Education: Master's Degree Job Function: Operations Travel Time: No Job ID: 16038942
of the main responsibilities include: • Data collection and updates through primary and secondary sources; • Responsible for meeting with doctors and other health care providers with prior appointment through calling; • Collection of web pages and advertisements for www[dot]drdata[dot]in; • Submission
include: • Data collection and updates through primary and secondary sources; • Responsible for meeting with doctors and other health care providers with prior appointment through calling; • Collection of web pages and advertisements for www[dot]drdata[dot]in; • Submission of updated data and new web
played a key role in the growth of Tata Motors. Jobs Available listed below: Job Location;- Yamunanagar,Faridabad,Gurgaon,Rewari,Jind, Haryana Helper, Store-Manager, Supervisor & A.B.M Payment Monthly Bases:- 1.Helper Salary = 14500 To 16000 2 .STORE INCHARGE =16500 TO 18000 3. Store Manager