Hi Candidates. An Urgent Requirement For Call Centres Domestic/International BPO Day/Night Shift. AGE: 18 - 30 Years Minimum Qualifications:-10th to Graduation Sunday Off Languages: Hindi & English Fresher & Experience Easy Selection Process So What Are You Waiting For? Apply Now & Grab Best Candidate should have 0-6 months of experience Selected candidates will have choice to work either in Day or Night ...
experience in call centre domain in a vertical preferably a contact centre environment, CTI, CRM Responsibilities Meet with client teams and gather requirements, conduct regular team meetings and track project progress Conduct performance reviews of team members and identify areas of improvement
with a focus on technologyExperience - Experience with deploying, configuring, and troubleshooting Laptop, slate, and tablet platforms (Windows, Mac OSX, iOS, and Android) as well as software applications and device drivers.At least 3 years relevant technical call center experienceJob Role
the NOC Administrators in the shift and responsible for all transactions in the shift. ● Identify the training requirements and volunteer for Training enablement ● Identify the areas where we need SOP's to be created / modified based on the observation / feedback. ● Lead bridge calls across all P1
Build, lead & drive a team of Costumer Care team Motivate the team to reach the monthly business target. Audit calls and coach the agents followed by proper feedback. Ensures 100% of Achieve monthly targets. Industry Real Estate/Property functional Area ITES / BPO / KPO / Customer Service ...
Working in a state-of the art call center, as part of a dynamic sales team -Managing high call volumes and delivering exceptional quality services to our customers Offering products such as flights, hotels, car rentals and insurance. Industry Travel / Hotels / Restaurants / Airlines ...
Provide input to strategic direction of Support Management team to develop and provide global best practices. Ensure delivery of industry leading standard support offerings internationally. Improve business metrics which track service quality, effectiveness, and customer satisfaction. Refine
and guidelines. Training the team members and reviewing the performances from time to time with quality output. Industry BPO / Call Centre / ITES functional Area ITES, BPO, KPO, LPO, Customer Service, Operations Job Role Assistant Manager/Manager -(NonTechnical) Keyword Team Leading Call Center
and guidance to the team on a day to day basis. Experience on Operational Metrics. (AHT, Shrinkage, Quality scores, Maintaining SLA Etc) Effective coaching on daily basis, calls monitoring and share updates with team on daily base
Centre / ITES functional Area ITES, BPO, KPO, LPO, Customer Service, Operations Job Role Team Leader -(NonTechnical) Keyword tl team leader teamleader team lead teamlead cce voice bpo call centre pune sme team coach floor supervisor quality analyst qa outbound sales BD business development marketing
Freshers Graduates or Undergraduates minimum with 6 months of international call center experience in an inbound process. Candidate Profile- Candidate should have Excellent Communication skills. Quickly and effectively identify and solve customer requests and problems. Excellent verbal and written
actions. Contributes substantial saving to the company. Industry BPO/ITES/CRM/Transcription functional Area ITES / BPO / KPO / Customer Service / Operations Job Role BD Mgr Keyword Bpo ItesCall Center Training ManagementOperations Process Management Process Improvement Quality Management
Built direct marketing operations from scratch, right from identifying call center partners to recruitment of resources Implementing the Direct Marketing blueprint and introducing vital strategic change to the business leading to an increase . Minim graduate with similar Industry experience ...
of existing customers for liabilities by coaching the sales officers and unsecured branch team Set weekly/monthly targets for the sales officers, review the set targets on a regular basis Generate leads for secured loans and third party products from open market liability Follow up on leads provided by call