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  • b>The Business Entity Technical Services at Cisco is a team of world-class experts whose #1 focus is to help customers deploy and operate their networks effectively while delivering the best possible customer experience. Our success is validated through outstanding financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores. Your opportunity to ...

  • Responsibilities 1. Service Management: Understand the service delivery profile of the location. Ensure the service that is provided matches the requirements of all LOBs through regular reporting reviews and improvement programs. Manage and facilitate the process of incident management of the location whenever service issues are discovered, reacting to all alerts as appropriate; ensure that the right ...

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