suite of batches & applications Responsibilities and Deliverables: Application and Batch Monitoring User queries/BSC Application Tuning Production Metrics Problem Resolution Release Management Supporting regulatory, management and activities on daily, monthly and quarterly basis Remediation
communication skills to provide support to customers over phone/mails/remote access and also impart trainings. Domain · Windows 2012 Educational Qualification BE or MCA in Computer Experience Range 1-4 years Job - Location Mumbai Job-description · Candidate will work as a Resident engineer
Skills • Candidate should have knowledge of Microsoft Windows 2012 & troubleshooting. • Candidate should have knowledge of networking basics like LAN/WAN/firewall/ and other network troubleshooting. • Candidate should have good verbal and written communication skills to provide support
Should have knowledge of Core Banking applications Awareness of ITIL process Candidate should possess good understanding of Internet Banking life cycle Should have knowledge of Internet banking Modules Fund Transfer/Beneficiary/Account Summary Experience in supporting applications on Windows
Objective To provide 1st and 2nd line cross platform support to the EMEA International Business suite of applications. To improve service delivery and speed of problem analysis/resolution. The Service Delivery teams provide the business with high support visibility during core working hours ...
of applications that support Reference Data technology throughout the world: • Incident and problem management • To update key control systems according to procedure and in a timely manner (within JPM these include Alacrity/ConQuest, EPV, ITSM) • To create and update "run book" documentation for the supported
and disciplines, and management of training activities for the staff. This position will ensure that incident, problem, change management, and risk management procedures and processes are applied and followed as required. The Application Support Analyst is required to quickly evaluate information, engage
Primary responsibility will be to lead CIO production India support team responsible for mission-critical trading platforms. You will: - Lead the CIO production support team of 6 members - Partner closely with Application development teams and team leads on software deployments in Production and DR
in the industry. He/she will be responsible to support process improvements to continuously improve the stability and performance of these applications. This person will need to have flexible work hours as we have weekend support(rota) and adhoc support requirement to cover implementation/migration/ holidays etc ...
Provide the best proactive post sales support. Manage Service Customers Provide input into the pre sales process and act as a lead on support and service issues, strategy and approach Develop and grow a new post sales Service Management function Set-up, manage and improve standards and procedures Attiude should be groomed to drive for results, innovativeness, process orientation, analytical thinking and ...
OneMargin is the JPMorgan Corporate Investment Bank platform for collateral management OneMargin is one of the most critical applications in the JPMorgan Corporate Investment Bank with a global user presence. This role provides the opportunity to be part of a very strong team and global system
Chase Consumer Cards production management team supports critical blocks that are part of the firm's credit card applications. We are seeking an individual to provide production support for the credit card application. As a team member, the individual will be responsible for providing the necessary