1. Call Centre Management Manage the in-house call centre for the channel and ensure that the call centre meets and exceeds our customer experience standards. Responsible for meeting the customer needs from the outbound and inbound calls Manage the post-payment policy issuance requirements from
/ CSR/ Back Office Executive/ Telemarketing Executive/ Account process Position at Mumbai and Pune Branch, 6:-Career With Us based in Mumbai and deals with UK / US / Australian and Domestic Clients. BPO 7:-job for fresher in Mumbai, 8:-BPO job for fresher in Navi Mumbai, 9:-BPO 1:-REQUIRED MALE & FEMALE FRESHERS FOR THE POST OF CUSTOMER CARE, 2:-FRESHERS CAN ALSO APPLY, 3:-TRAINING WOULD BE PROVIDED, 4:-BASIC KNOWLEDGE OF ...
for delivery of technology capability – robust technical knowledge on SDLC • Actively participate in discussions with multiple departments and responding to internal and external inquiries with respect to the program. Also considering reporting of the project status through creation of strong governance
Centres should expect an excellent salary hike when they apply for this posting, 1:-REQUIRED FRESHERS FOR THE POST OF CUSTOMER CARE, 2:-FRESHERS CAN ALSO APPLY, 3:-TRAINING WOULD BE PROVIDED, 4:-BASIC KNOWLEDGE OF COMPUTER, 5:-AVERAGE IN ENGLISH SPEAKING, 6:-S.S.C PASSED CANDIDATE REQUIRED, 7:-CARRY YOUR 2 PASSPORT SIZE PHOTO, 8:-WITH UPDATED RESUME ...
sales models. Create opportunities to differentiate, define product development requirements, culminating in Go-To-Market launch activities. People Management –Train customer facing teams, hand hold and support cross functional teams as the product champion. Key performance indicators [max 3]: · Core competencies, knowledge and experience: · In depth understanding of Data centre services market. · Strong track ...
on architectural and technical updates: hardware, technology & equipment ? Participate to evolution & implementation projects from the planning to the operational support phases ? Organize and participate to technical committees ? Write and keep up to date the technical documentation of different systems
MUST HAVE NICE TO HAVE ? AIX 5.3/6.1/7.1/ VIOS 1.5/2.2/IVM/NIM. ? AIX level 3 support. ? System p Virtualization LPAR/DLPAR/VIO/NPIV ? IBM Blade Centre hardware knowledge. ? Working knowledge of EMC/HP/IBM SAN w.r.t AIX OS. ? Shell scripting ? Experience and knowledge of Partition Mobility ...
purchasing and supply chain.Implementation of product introduction following global process and local adaption.Responsible for coordination of new product launches with local Sales, Marketing and Training teams. Support the regional Sale Teams in India with product and Sch�Cal+ trainings as well
recommendation on architectural and technical updates: hardware, technology & equipment ? Participate to evolution & implementation projects from the planning to the operational support phases ? Organize and participate to technical committees ? Write and keep up to date the technical documentation
satisfaction. Duties: Organizational, Professional and Technical Coordinate with internal Virtela groups, vendors/suppliers, and customers to implement customer orders in a thorough and timely manner. Manage the overall process of implementing complex, technical installations. Responsible for the final
of quality centre and Adherence to standard Test processes and procedures. Design and create test scenarios/cases for DEV/SIT & load these scripts into QC as well as review test cases and adhere to strong high level standards in this area. Automate any repetitive testing, maintain and run this after each
teams/DBA’s/any other infrastructure teams on issue resolution. Developing and implementing Improvement activities for supporting environments. Own creation of supporting documentation and training others for hand over to production and support. They would have NO access or role to support production. Assist
BI solutions Seek input from / leverage all business subject matter experts from all necessary areas Liaise with Group IT to stay informed of technical initiatives that can positively impact business process Act as key Group IT contact point for requirements definition, solution development/testing &
on and managing complex technical systems and environments Excellent written & Verbal communication Experience on SMG, ITIL process and tools ( Incident /Problem/Change) Knowledge on BMC Remedy /ITSM or any ticketing tools Ability to work independently Provide Capacity reports to Management on weekly basis
conducted training in past Outbound sector for more than 1.5 years Excellent knowledge of making presentations, making training modules, process training Good Communication skills, presentation skills and some experience into sales training Ability to work independently Ability to multi-task
and procedures (3)Accompanying and supporting visitors from for the marketing purpose. (Including appointment and scheduling) (4)Hiring and training the staff to be certified as the Quality assurance support staff to achieve company target. 6.Others (1)Extensive communication with related people to succeed