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3 jobs found for It - Hardware / Telecom / Support in Trivandrum

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  • IT Desktop Support role for MAC/APPLE platforms is part of IT Client Computing & Mobility services function and is responsible for a wide range technical support tasks for a defined geographic Region supporting the MAC device platforms . In addition, this role will also participate supporting all US and Canada offices as part of a shared support pool of IT specialists which, in addition to the MAC ...

  • Candidate should have worked as Service Desk/helpdesk/desktop support Engineer. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Troubleshoot research, diagnose, document, and ...

  • Candidate should have worked as Service Desk/helpdesk/desktop support Engineer Provide solution for all the complex problems Should have work knowledge in any ticketing tools Determines the most effective manner to resolve user's technical issue. Engages in research and in-depth troubleshooting to resolve technical issues. Consults with senior staff when necessary Solve complex, non-routine ...

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