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272 jobs found for Customer Service / Call Centre / Operations / Data Entry in Gurgaon

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  • - Deliver on multiple complex engagements for data analytics & reporting -Analyze and churn data to derive meaningful insights and validate using correlation/regression - Deliver analysis on critical data-points to derive the relevant KPIs improving the scope of the program -Produce client reports & deliverables in an accurate and timely fashion with the ability to interpret the data before presentation ...

  • Voice Process (Email Process) : (UK based process) Specifications: Assistant Manager: (Total Openings = 6) Any graduate 4years + experience after graduation into Voice process into Email process. Domain = Utilities Email Process - Queries Resolution People Management Role Span of Control = 25 DR's Shift = 5:30pm | One-way transport 6 days working Good Communication Skills Date of Joining = ASAP Manager:(Total Openings = 2 ...

  • - Lead and manage multiple complex engagements to produce high quality deliverables - Understand business challenges to develop an analytical framework/ solution and bring an outside in perspective to the business problem - Present initial solution framework to clients with recommendations and insights - Highlight risks and issues and provide clear actionable solutions or work-around to clients - Generate ...

  • Excellent communication skills Must have good experience in sales (VOICE BASED PROCESS) in any international bpo. Must be working as a Team Leader / AM. Must be Willing to work in any shift (Morning, General, Evening ...

  • We have the some openings as mentioned below: International KPO - Salary (15k - 25k per month) Inbound Voice process / Inbound Chatting Process International processes Candidate must have excellent comand over english both written and verbal Typing speed about 25 - 30 wpm for Chatting Process Good analytical, logical and comprehension aptitude Cabs & Meals We also have Domestic Process 6 days working Day Shift ...

  • Roles and Responsibilities -Answer calls professionally to provide information about products and services or obtain details of complaints. -MIS:Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken and maintaining trackers etc -Follow up to ensure that appropriate actions were taken on customers' requests. -Refer ...

  • Job profile:- Attend Customer Calls related to service provide information to customer based on data Update customer information in CRM Maintain call Quality Paticipate in call Quality session Make daily MIS and send to Manager Candidate Qualification must be GRADUATE in any field Confident in communicating with customer Ability to work in team and work as good Must be able to handle difficult ...

  • Provide best-in-class IN-BOUND customer service and problem resolution to customer queries over the voice based phone service. Support customers across Telecommunication, Financial Services, Healthcare, Technology vertical. Work in a DAY SHIFT environment; NO night shifts fixed weekly offs. Clarify customer requirements; probe for and confirm understanding of requirements or problem. Greet customers in a ...

  • Urgent Vacancies for Customer Care Executive for Domestic Call Center for Fastest Growing Service Industry across India. Experience : 0 - 5 Year Experience in BPO-KPO / Call Center / Sales & Marketing / Insurance / Education / FMCG / Pharma / Cosmetic etcFreshers are also welcomed.Salary : 10K - 15K per Month + Incentives & Perks. Attractive Personality, Energetic & Self Motivated Individuals are invited to be the Part of Well ...

  • Get 25%on your current Salary, Salary Ranges from 14,000 to 18,000 Per Month Plaine and simple In-Bound customer service -> Attend customer call and provide info to customer regarding hotel booking -> Inform customer regarding his order status ->Help customer in his/her shopping experience Minimum Qualification required is 10+2 Candidate must have minimum 6 months experience in BPo or Customer service ...

  • ->Handle customer complaints in timely manner ->Update Customer complaint in CRM ->Answer customer e-mails and Chats ->Answer customer calls/makes call related to query resolution ->Responsible for resolving customer query related to product, services and billing Candidate Profile:- ->Must be excellent in Written and Verbal communication ->Minimum qualification required is Graduation ->Must be comfortable with 6 ...

  • Attend weekly and daily staffing review meetings with management and forecast / scheduling analysts detailing previous and current weeks performance and forecasted performance of remainder of current week and next week, while also identifying risksFill overtime and under time availabilityManage

  • Job profile : 1) Booking sales orders 2) Sales Invoice 3) Pending documentation 4) Credit Notes 5) Sales Projection 6) Daily call Report 7) Soft Reminders and Hard Reminders 8) Pending orders 9) Stock on hold Salary : 1.4 lac to 1.8 lac Exp : fresher to 2 years with good command in English

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