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611 jobs found for Customer Service / Call Centre / Operations / Data Entry in Gurgaon

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  • Handling the team of associates Taking care of day to day Operations, Rosters, escalations & Monitoring To achieve desired contact center business plan results for revenue & costs Prepare work, manpower schedules, Daily/Weekly/Monthly MIS Reports Should have Handled operations & team as TL min for 1 year Excellent team management skills Should have Telecom process knowledge Should have worked in Voice ...

  • Required For Telecom Process - Domestic QA - inbound / outbound process Quality Check / Audit Ensuring Compliance Feedback to Agents / Team Leaders MIS Conducting Feedback sessions Updating on new changes in the process Client Interaction Should have Good Comm skills Should have worked in voice process (International) Female candidates will be preferred Telecom process knowledge will be plus

  • Handling the team of Telecallers Taking care of day to day Operations, Rosters, escalations & Monitoring To achieve desired contact center business plan results for revenue & costs Prepare work, manpower schedules, Daily/Weekly/Monthly MIS Reports Should have Handled operations & team as TL min for 1 year Excellent team management skills Should have worked in International Voice process Should have good ...

  • Urgent Requirement Back-end & Chat Process (IBM) Minimum Experience - 0-3 Salary Package – 11k to 16k In Hand +Incentives+Annual Bonus + Both Side Cab +Meal Customer Service-UK & US Shift FIXED SHIFT 5 days working only FREE MEALS + CABS + MEDICLAIM + UNLIMITED CASH INCENTIVES Candidates with good communication skills and good typing speed only need to apply. Hurry up!! Schedule your telephonic interview ASAP !!!. Chat & Email ...

  • Calling the enrolled domestic/ international students and monitoring their academic progression (major KRA). Handhold and counsel the students through their challenges so as to help them complete the course. Assist in managing live video classes by co-ordinating between the faculty, students and U18 team. Working on presentations/resource notes, formatting of Question banks Downloading of information from ...

  • Team Management. Need to meet Following KPI / KRA Attrition Shrinkage Schedule Adherence Quality ( External / Internal ) CSAT FCR AHT Team Briefings Floor Activities Should have 1 to 2 years work experience as Team Leader Good Communication Skills Telecom Experience

  • Need to resolve queries of the customers calling online after watching ad on the channel. 10+2 or Above. good Communication Skills

  • Logs data according to prescribed standards. Inputs data into computer system. Verifies recorded information to ensure accuracy and completeness of data. Identifies and corrects errors. Updates files and records. Creates back-up files. Operates computers and office equipment. Assembles, batches, and distributes data. Oversees and instructs support staff. Performs additional functions incidental to data entry ...

  • · Ensure accurate analysis of Fraud Claims and make sound decisions to approve or decline the same through systematic analysis. · Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals. · Excellent verbal & written communication skills. · High analytical & problem solving skills. · Demonstrated ability to work effectively within a team environment as well ...

  • Maintain the relevant data base. All internal and external communication regarding the product and service. Coordination for timely delivery of product at all stages. Coordinate with finance for invoicing. Ensure timely purchases, orders & readiness. Coordination with external vendors. Maintain high quality of product & service at every stage of the process. Ensure high productivity and minimum leakages ...

  • Goal: Generate regular and relevant reports and databases to help increase revenues in the customer organization. About Role: Candidate will be part of the marketing function and will be responsible for providing end to end data management support to the sales team. Creating and Managing MIS for the customer organization Organizing and managing the sales data of the customer organization and doing ...

  • Providing technical support to US customers regarding client's products. Candidate should have excellent communication skills Exp min 6months 3 yrs in international bpo -voice process Should be willing to work in night shifts Qualification/ Work Knowledge Undergrad/Any Grad/ Fresher/ Experienced (* BE/B.Tech/Undergrad with one year of international BPO calling experience) * Technical Knowledge/Skills ...

  • • Manage end-user customer phone calls / Chat / E-mail/Remote • Demonstrate effective typing and verbal communication skills • Document case information • Utilize the Phone System • Demonstrate efficient problem solving and troubleshooting skills. • Demonstrate commitment to client/internal/customer satisfaction • Demonstrate basic technical knowledge • Sell the product plans of the organization • Basic knowledge of PCs ...

  • Voice Process Handling customer queries and solving them effectively. Cross- selling of various other products. Opening for Credit Card Customer Service Process Resolving all grievances of the customer. UG - B.Com - Commerce, B.Sc - Any Specialization, B.A - Any Specialization, B.Arch - Architecture, B.B.A - Management, BCA - Computers PG - MCA - Computers, M.Sc - Any Specialization, M.Com - Commerce, M.Arch - Architecture, M.A - Any ...

  • Job Description Dear Candidate, We have urgent requirement for each and every language expert (native or non-native) for projects for leading research companies in Delhi/NCR location. Nature of Job-Freelancing(Ful time) Duration of project-Based on project

  • Job Description Planning of delivery within committed time period. Rout Planning of Delivery staff. Ensuring the reconciliation and deposition the Cod amount in bank on regular basis Manage the team of delivery and pickup staff. Handling all operation work of entire branch. Deal with local authority (civil/traffic police) for smooth operations. Create MIS on daily basis and Report to Manager/Higher ...

  • Job Description Dear Candidate, We are looking for a volume business in gold bullion trading and also wholesale business of ornaments in Mumbai market. we are planning to procure bullion and ornaments from different sources and also to sell to different vendors and jewellers with good profit margin . Minimum criterias as given below Minimum 10 years in this field (expert) Qualification doesn’t matter ...

  • Job Description Dear All, Greetings from RM Global. We are currently hiring for a top Domestic BPO in Gurgaon on urgent basis for various processes. Salary is best in industry. Any graduate/Undergraduate/B.E/B.tech call Apply. Interviews from Monday onwards. refer friends also. Golden chance to work with top name with good salary package ...

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