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200 jobs found for Customer Service / Call Centre / Operations / Data Entry in Gurgaon

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  • D A Y S H I F T-----I N B O U N D-----C A B S-----UPTO 21k Process:- · Customer ServiceSupport (Voice experience) · Answering customer query related to Google products Required Candidate Profile :- · Graduates only - Completed from any stream · Freshers / Experienced · Excellent Communication Skills and analytical skills No compromise on communication in English Shifts and Timings · 9:30 AM to 6:30 PM shifts Timing · 6 ...

  • FIXED DAY SHIFT-----FIXED SUNDAY OFF----BOTH SIDE CABS -----SALARY 18000/- TO 21000/-------Out-Bound Sales Process for Google -"My Account" JOB DESCRIPTION:- Responsible for outbound calls to NEW CUSTOMERS Meet Call Quality requirements as outlined via Call Monitoring Guidelines Candidates exhibiting sales aptitude and willing to work in a sales environmenent Should be able to engage the customer in a ...

  • We are looking for “Back end operations / Program Coordinator” for Gurgaon Location. Job Details: Designation: Back end operations / Program Coordinator Experience: 0-2 Years (Fresher’s with good comm. skills can also apply) Location: Gurgaon Salary: Best in Industry Job Descriptions: • Candidate must have a strong experience in dealing with vendors, venue bookings and executing the back end tasks • Strong verbal and ...

  • Work Description: Responsible for taking Inbound calls from Customers for selling of online technical support subscription for Window based computers/laptops or Mac Job Responsibility: 1. To achieve targets 2. Experience in Hardcore Selling 3. Should have good convincing power 4. Would be required to handle Customer Grievance 5. Should be Comfortable with shifts timing 6. High Level of Patience is ...

  • We are hiring fresher candidates for both Domestic BPO and International BPO Call Centers all over Delhi/NCR regions. Only Fresher Candidate Apply Key Skills:- Calling, customer service, voice, support Candidate with good customer service skills would be preferred. Candidate should have 0 year of experience in Customer Support Voice Process (Call Center). Candidate having prior experience in Customer ...

  • Description About CitiPhone With CitiPhone, every telephone is like a Citibank Branch, enabling our customers to do business with us at their convenience. CitiPhone Banking is a landmark in Customer Services industry. It is a service provided to take care of your banking / cards and consumer finance needs through telephone. It is available 24 hrs, 7 days a week and 365 days a year. Role Outline/Job Summary ...

  • Description Provide training oversight for North Operations Qualifications Graduate Primary Location: India,Haryana,Gurgaon Education: Bachelor's Degree Job Function: Operations Customer Service Travel Time: No Job ID: 15041003

  • Description About CitiPhone With CitiPhone, every telephone is like a Citibank Branch, enabling our customers to do business with us at their convenience. CitiPhone Banking is a landmark in Customer Services industry. It is a service provided to take care of your banking / cards and consumer finance needs through telephone. It is available 24 hrs, 7 days a week and 365 days a year. Role Outline/Job Summary ...

  • Role & Responsibility: • Manage a team of 7-10 Agents • Responsible for Daily Production Targets • Responsible for compliance to Process SLAs. • Responsible for problem identification and escalation. • Responsible for need identification for Process and Soft Skill Trainings for team. • Responsible for handling all team & internal customers’ relations. • Responsible for raising timely requisition & recruitments Nature of ...

  • Role & Responsibility: • Prepare reports for internal as well as external client. • Prepare daily, weekly and monthly reports • Automation of reports on MS Access • Preparing attendance reports. • Would be responsible for Departmental analysis. • Excellent Knowledge of MS Excel and Advance Excel. • Good knowledge of MS Access & Macros • Should be well versed with formulas like V look up, H lookup, Pivot table, Concatenate ...

  • Role & Responsibility: • Calling candidates to provide documents for cases to be raised, following up with them in case of insufficiencies, responsible for escalating to internal team if no response is received within TAT. Qualification: Graduates Experience : Fresher Skills: • Knowledge of MS Excel. • Average typing speed. • Should be able to update tracker regarding cases received. • Should be target focused. • Good ...

  • Role & Responsibility: • Manage client list of around 100-150 and act as the custodian for collections from these set of clients. • To work on collection targets on monthly basis and ensuring achievement of the same. • To resolve disputes internally through cross functional closing the same within the TAT. Nature of Process: • Credit & Collections Salary: • As per industry standards Qualification: • Graduate or other ...

  •  Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.  Schedule and fix appointments.  Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.  Follow up to ensure that appropriate actions were taken on ...

  • Roles & Responsibilities: • To check the authenticity of the employees post joining a new company and identify the procedure of verification. • To coordinate with the companies in order to update the database with concerned HR contact details. • To conduct primary source verification of specified antecedents. • To ensure adherence to TAT and Process • Regular updation of database. • To appropriately and timely ...

  • Role & Responsibility: • Manage a team of 25 - 30 Agents • Responsible for Daily Production Targets & Agent Productivity • Responsible for compliance to Process SLAs. • Responsible for problem identification and escalation. • Responsible for need identification for Process and Soft Skill Trainings for team. • Responsible for handling all team & internal customers relations. • Responsible for raising timely requisition ...

  • Role & Responsibility:  Handling of address/education verification.  Coordination & regular interaction with vendors.  Coordination with other internal teams for management of work or solving any issue.  Allocation of work to team.  Daily reporting of team performance to Reporting Manager.  Ensures team targets are met & re-defined as per the business requirement.  Performance management of process owners and team ...

  • Designation: Team Leader ( Sales- Voice/Chat) Division- OutBound Operation (India) Location:- Gurgaon, Sohna Road Shift: 10 AM to 7 PM IST Dimension & Scope: This position is responsible for supporting; coaching; developing and supervising a group of employees in a Service Center/Operations environment. Principal Duties and Responsibilities: Monitor, identify and resolve performance/behavior/attendance issues using ...

  • Job Profile: Experience : Atleast 2 years as Customer service lead in any of the ITES/BPO/MNC. And overall 5 years of experience in Customer service. Qualification : Any Graduate. Skills: Required Skills: Atleast 2 years as Customer service lead in any of the ITES/BPO/MNC. And overall 5 years of experience in Customer service. Soft Skills: Strong and Effective communication. Job description: Atleast 2 years as ...

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