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470 jobs found for Customer Service / Call Centre / Operations / Data Entry in Gurgaon

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  • 1. Responsible for collating data from all centers operating under a specific vocational training project. 2. Maintain Record of all the certification process. 3. Ensure relevant data on website is updated through internal ERP system. 4. Responsible for providing success case study from centers through regular follow-up 5. Develop understanding for all MIS based requirements based on project guidelines ...

  • Team Leaders in the T&LS work to service their people in a dynamic, ever changing environment. This is a critical role, as they are ambassadors of the brand. They inspire and motivate their team through coaching and development. This leader will also be accountable for floor management, ensuring proper production levels, training, and retaining employees. The candidate should have a passion for ...

  • 1) Should be a Graduate 2) Looking for candidates with minimum 3 years of MIS reporting background 3) hands on exposure toMS Excel,MS Access is required 5)Comfortable to work in night shifts

  • Driving Results and Managing Performance of Verification Vendors for the India Market. She/he Will Be expected to continually oversee/Optimize the Overall Performance Of the vendors Through In-Depth Analysis on Effectiveness of Verification, Key Process Indicators and Verifier Level Effectiveness. Partner With Vendors To Identify Opportunities/Root Cause, Deliver And Monitor Solutions To Improve ...

  • 1. Graduate in any stream 2. Looking at candidates with credit card/ banking background 3. Candidate with domestic exposure preferred 4. Candidates with operations background required(preferable voice) 5. Considering this person manages 10-14 team leaders, prior experience of managing large teams is mandatory 6. Excellent communication 7. Candidates should be flexible in terms of shift timings

  • Monitor, communicate and track half-hourly service levels and other metrics for US Live Chat/US inbound and phone areas. Partner with management teams to facilitate to optimize workforce Track and analyze data through the use of scheduling software Produce daily, weekly, monthly ad-hoc reporting to assist management in monitoring center, team and representative performance Monitor telephone & system ...

  • 1) Should be a Graduate 2) Looking for candidates with minimum 3 years of MIS reporting background 3) Work Force Management background is mandatory 4) Exposure to SQL,VBA,MS Excel,MS Access is mandatory 5)Comfortable to work in night shifts

  • Professionally receive and respond to sellers queries on re-supplies, settlements, encashment assistance, acceptance and any other TC related matters. Refer sellers promptly and courteously to relevant departments where necessary. Follow up with key linkages and the sellers to collect the funds due to American Express and assist Recon team in resolving the exceptions. Hold monthly, quarterly calls with ...

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment. Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Highlight issues through feedback ...

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment. Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Highlight issues through feedback ...

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment. Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Highlight issues through feedback ...

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment. Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Highlight issues through feedback ...

  • Ensure maximum recovery on accounts through inbound/ outbound telephone contact in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Grow and nurture customer relationships on every interaction that results in measurable Customer value Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals ...

  • Ensure maximum recovery on accounts through inbound/ outbound telephone contact in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Grow and nurture customer relationships on every interaction that results in measurable Customer value Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals ...

  • Ensure maximum recovery on accounts through inbound/ outbound telephone contact in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Grow and nurture customer relationships on every interaction that results in measurable Customer value Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals ...

  • 12TH PURSUING 12TH PASS UNDERGRADUATES GRADUATES B.TECH SALARY DOMESTIC CALL CENTER 10K TO 15 K INTERNATIONAL CALL CENTER 13K TO 20K FACILITIES INCENTIVES ONE MEAL ONE SIDE CAB FACILITY INCREMENT FOR DESERVING CANDIDATES

  • · Answer calls professionally to provide information about VanityCube services, take/ cancel orders, or obtain details ofcomplaints.· Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as wellas actions taken. Process orders, forms and applications.· Follow up to ensure that appropriate actions were taken on customers' requests.· Refer unresolved ...

  • Job DutiesAttend calls from CustomersManage customer ordersManage delivery team and deliveriesEnsure timely delivery...Other requirements HardworkingPunctualCTC1,44,000 - 1,80,000 INR Gurgaon, Gurgaon

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