HCL Technologies Ltd.

Bengaluru/Bangalore, Karnataka

Company details

Industry:
IT - Software/Services
Number of workers:
1000
Website:
http://www.hcltech.com/

Company Description

HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on 'transformational outsourcing', underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 26 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare. HCL takes pride in its philosophy of 'Employees First, Customers Second' which empowers our 80,520 transformers to create a real value for the customers. HCL Technologies, along with its subsidiaries, has reported consolidated revenues of US$ 3.7 billion (Rs. 16,977 crores), as on 30th September (on LTM basis) 2011.

HCL Technologies Ltd.

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job postings

  • Generates and maintains all process related MIS data. Manages adhoc reporting requests & manages reporting for the team | Identify and track the unmeasured areas keeping and maintaining quality standards as per the defined quality norms. | Innovation and (1.) Bringing new ideas and Process Improvement (2.) Improving skill level through Self development / nominating training programs Skill reverification Tests (3 ...

  • Graduate in any Stream with CCNA/CCSA/CCSP certification. Relevant certifications in other mentioned products would be an added advantage. Candidates with strong knowledge in Networking/TCP/IP/Active Directory/Antivirus (MacAfee, Symantec)/Windows Experience in managing Juniper, Check point and Cisco firewalls and have sound knowledge of IPSec VPN and SSL VPN. Experience on IPS preferably, IBM, Mc Afee, HP ...

  • Provides Technical Assistance and resolve the end customer issues as per defined SLA. | Able to work independently and efficiently to meet SLA | Able to promptly answer support related email, phone calls and other electronic communications and meet the quality (1.) To consistently meet or exceed CSAT parameters as defined for the process. (2.) The individual should be able to work effectively in a team whilst ...

  • To manage and ensure that the project schedules are adhered to as per the client specifications and deliveries are as per the time and quality standards. (1.) Co-ordination with On-Site Engineers and attending customer calls (2.) Raising risks| issues and escalation to senior management and customer (3.) To create all quality documents| collect metrics data and conducting Audits. To perform Value creation and ...

  • Skills: 1. Demonstrated knowledge of US Health Insurance Concepts 2. Minimum 3+ year Experience in US Healthcare claims Adjudication/US Healthcare Claims Inbound Inquires (FEP) 3. Experience as Trainer/ AM /DM in US Healthcare 4. Good Analytical, Computer, Multi-tasking and typing skills 5. Should have eye for details 6. Must have Quality mindset & open to QA/QC role 7. The ability to work well under pressure 8 ...

  • To test the software codes as per work allocated within the quality standards by duplicating common user behaviour to identify errors that could result in malfunctions||assisting junior team members to resolve issues in the project (1.) To understand the application and its performance non-functional requirements defined (2.) To develop performance test scripts using performance test tool (3.) To execute ...

  • Job Responsibility: Perform exploratory and ad hoc campaign analysis with a view to generating consumer insights and using this to deliver actionable recommendations to the business. This process is both in reactions to requests from the business, but also as a proactive activity. Translate the business problems presented to them into a campaign analysis approach. Create campaigns on CMS (Campaign Mgmt ...

  • To develop and deliver codes for the work assigned in accordance with time| quality and cost standards. (1.) To provide technical guidance to junior developers (2.) To provide support for enhancement (major and minor) or new developments based on business requirements as provided by the client as well as from the functional and technical team of HCL on the project. (3.) To provide client support by presenting ...

  • To manage application support and maintenance operations to the satisfaction of the customer and meeting the agreed service levels and within the cost budgeted for providing the support. (1.) Ensure process effectiveness and continual service improvement (2.) Managing Cost of providing service within budgeted levels (3.) Managing Support operations to Agreed SLAs (4.) Managing risks and escalating ...

  • To be responsible for managing technology in projects and providing technical guidance / solutions for work completion (1.) TO ensure process compliance in the assigned module| and participate in technical discussions/review. (2.) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations. (3.) To be responsible for providing technical guidance / solutions (4.) To ...

  • To develop and deliver codes for the work assigned in accordance with time| quality and cost standards. (1.) To provide support for enhancement (major and minor) or new developments based on business requirements as provided by the client as well as from the functional and technical team of HCL on the project. (2.) To provide technical guidance to junior developers (3.) To provide client support by presenting ...

  • Ensure operational excellence of the Service desk. Implement Global problem Management and escalation process. Implement and maintain the staffing and scheduling for the Service desk. Ensure that necessary staffing is there to provide adequate coverage and maintain SLA. Includes preparation of Service desk staff to support new technology Maintain skills inventory of Service desk analysts and Work ...

  • To be responsible for managing technology in projects and providing technical guidance / solutions for work completion (1.) TO ensure process compliance in the assigned module| and participate in technical discussions/review. (2.) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations. (3.) To be responsible for providing technical guidance / solutions (4.) To ...

  • To prepare reports| analyse various data cuts and support roll outs as per the identified requirements. (1.) To update information and run validation to keep it current| e.g. PMS (2.) To understand the requirements of the customer from the process & application (HCL employees| managers| HR). (3.) Contributes to special assignments to increase the maturity of the CoE| e.g. budgeting tool design (4.) To analyze and prepare ...

  • To manage and ensure that the project schedules are adhered to as per the client specifications and deliveries are as per the time and quality standards. (1.) To ensure process improvement and compliance| and participate in technical design discussion and to review technical documents (2.) To create project plans and keep track of schedule for on time delivery as per the defined quality standards (3.) To ...

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