HCL Technologies Ltd.

Bengaluru/Bangalore, Karnataka

Company details

Industry:
IT - Software/Services
Number of workers:
1000
Website:
http://www.hcltech.com/

Company Description

HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on 'transformational outsourcing', underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 26 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare. HCL takes pride in its philosophy of 'Employees First, Customers Second' which empowers our 80,520 transformers to create a real value for the customers. HCL Technologies, along with its subsidiaries, has reported consolidated revenues of US$ 3.7 billion (Rs. 16,977 crores), as on 30th September (on LTM basis) 2011.

HCL Technologies Ltd.

1 - 15 of 256

job postings

  • Job Description: Good experience in Accounts Payable, preferably from a Healthcare background. Has experience in to invoice processing, vendor management & T&E. Knowledge in 2 way match, 3 -way match of invoices. 1099 maintenance and ensure active W-9s are obtained. Respond to all vendor/customer/inter department inquiries Reconcile various statement, research and correct discrepancies Assist in month end ...

  • ESSENTIAL RESPONSIBILITIES * To assess and resolve enquiries, requests and complaints, primarily on the telephone, to ensure that customer enquiries are resolved at first point of contact. * To use sound judgment and take decisions within established procedures for each service request including logging, processing and progress chasing enquiries, adhering to agreed Key Performance Indicators, Service Level ...

  • Facilitating, administrating and participating in the research, development, and evaluation of in-house soft skills training programs and initiatives. Work within the global talent development team to meet service level targets set for locations within your region and area of responsibility. Actively contribute to all stages of the training cycle from needs assessment to the successful implementation ...

  • Experience in F&A domain or Investment Banking domain is preferred. End to end transition experience is must. Key Responsibilities: Plan and manage due diligence or assessment study to identify scope of activities to be transitioned. Liaise with internal and external - client stakeholders to effectively manage execution of transition within stipulated scope, cost and timelines. Identifies and manages ...

  • Key Responsibilities: Plan and manage due diligence or assessment study to identify scope of activities to be transitioned. Liaise with internal and external - client stakeholders to effectively manage execution of transition within stipulated scope, cost and timelines. Identifies and manages change against the transition scope, Timeline and budget Professional experience and personal characteristics ...

  • Job Description :- Roles & Responsibilities:- * Registration & Scheduling for client examinations. * Handling and solving Customer problems through inbound phone while assessing client specific tools and knowledge base * Follow escalation procedures for issues uncontrollable at CSR level. *Updating different trackers like End User complaint tracker etc. *Implementing feedback given during monitoring sessions by PICs ...

  • To create| assign and track the project [module] work plans for delivery and also provide technical guidance for work completion. (1. ) To participate in functional as well as technical discussions with the client and team. (2. ) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations. (3. ) To create work plans| monitor and track the work schedule for on time ...

  • To create| assign and track the project [module] work plans for delivery and also provide technical guidance for work completion. (1. ) To participate in functional as well as technical discussions with the client and team. (2. ) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations. (3. ) To create work plans| monitor and track the work schedule for on time ...

  • To create| assign and track the project [module] work plans for delivery and also provide technical guidance for work completion. (1. ) To participate in functional as well as technical discussions with the client and team. (2. ) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations. (3. ) To create work plans| monitor and track the work schedule for on time ...

  • Hands-on Work Experience and Expertise in the following skills: Windows Server Adminstration Windows Advanced Administration Windows Server Patch Managment VMware Adminstrtaion VMware Advance Administration Citrix Administration Citrix Advanced Administration (1. ) - Review the system / business requirements for the CoE processes - Collate & provide inputs in design discussions of the relevant processes ...

  • To independently resolve tickets, provide on call support and doing root cause analysis to ensure positive customer feedback (1. ) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (2. ) To provide support for on call escalations and doing root cause analysis of given issue (3. ) To independently resolve tickets within agreed SLA of ...

  • To be responsible for managing technology in projects and providing technical guidance / solutions for work completion (1. ) To develop and guide the team members in enhancing their technical capabilities and increasing productivity (2. ) To be responsible for providing technical guidance / solutions (3. ) To prepare and submit status reports for minimizing exposure and risks on the project or closure of ...

  • To lead and manage resources and ensure optimum resource utilization and high customer satisfaction (1. ) To drive resource planning and keep track of team s performance for high customer satisfaction (2. ) To drive recruitment and resourcing process by working closely with the HR teams (3. ) To attend status calls with customer and the team and escalate to Senior management (4. ) To manage the teams and ...

  • To be responsible for managing technology in projects and providing technical guidance / solutions for work completion (1. ) TO ensure process compliance in the assigned module| and participate in technical discussions/ review. (2. ) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations. (3. ) To be responsible for providing technical guidance / solutions (4. ) To ...

  • To test the software codes as per work allocated within the quality standards by duplicating common user behaviour to identify errors that could result in malfunctions||assisting junior team members to resolve issues in the project (1. ) To understand the application and its performance non-functional requirements defined (2. ) To develop performance test scripts using performance test tool (3. ) To execute ...

Go to Top