FCS software solutions pvt. ltd.

Noida, Delhi-NCR

Company details

Industry:
IT - Software/Services
Number of workers:
101
Website:
http://www.fcsltd.com/

Company Description

FCS Software Solutions is a leading provider of IT services. In the past one decade of its existence, FCS has carved out a niche for itself in core IT areas like e-learning, digital content services, IT consultancy and product engineering services.

We have a huge offshore center in India that caters to a global clientele. Our development center prides in a state-of-the art facilities and a competent workforce consisting of programmers, IDs, visualizers, e-learning experts, writers and editors who have worked extensively in the areas of e-learning, product training, sales training, support services, performance and collaboration for several Fortune 500 companies.

FCS software solutions pvt. ltd.

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job postings

  • Handle end-to-end recruitment lifecycle from sourcing, screening, target-hunting & recruiting candidates Conduct phone screens & initial in-person Interviews Track & Fill open positions in the least possible time Handle Joining formalities/On boarding formalities Follow-up and co-ordinate with various departments on HR issues Work location/timings Sector 57, Noida 1pm- 10pm (IST), Mon-Friday (5 day workweek ...

  • Technical Skill:- *Atleast 1.6+ years with International customer support/help desk experience as SME *Strong communication, interpersonal, and analytical skills *Ability and desire to provide excellent customer-service to internal customers *Working knowledge of MS OS 7 and MS Office 2010/365. *Knowledge of any ticketing tools like Remedy, CA, Manage Engine, IT 360, etc,... *Knowledge of AD (Active Directory), SCCM ...

  • * Conducting interviews, screening, short-listing candidates. * Conducting preliminary telephonic and personal interviews. * Ensuring the right match between candidate and job requirement * Interviewing and short listing the candidates. * Lay down Job Descriptions for various positions. * Coordinating for trainings. * Maintaining MIS * Come up with new ideas for motivating and rewarding deserving team members. * Handling ...

  • * Ensuring all the KPI's are achieved with in TAT * Need to manage attrition * Reviewing daily performance of agents, aiming to meet high targets. * Getting backup prepared, for the team to cover the loss. * Taking care of the Quality parameters , in terms of SLA agreed by the client * SLA driven score. *Should be aware of general process related MIS reports *Outbound process(Retention/Telecom) experience would be ...

  • Front office coordination & maintenance of the reception area Keep track of all visitors visiting the office & guiding them to the concerned person Answering incoming calls and routing them to the appropriate person in the office Place outgoing calls as requested or required Handling outward- inward couriers and follow up with Courier Company to ensure courier is delivered Maintaining data and reports ...

  • Setting QA compliance objectives and ensuring that targets are achieved - Analyze daily, weekly, and monthly reports and performance on current status, and recommend future initiatives - Conduct a Weekly performance Review of the process with Quality, Training & Operation teams - Responsible for managing compliance matrices like call disconnection, telephony compliances, repeat, WSR and - Service Quality ...

  • Acquire and manage relationship of HNI clients and perform ongoing advisory relationship. Work with Private Client, Wealth Management, Family Offices and Asset Management Firms in acquiring the capital. Experienced to execute and cross sell product offerings as per focus of the organization. Must be an individual revenue generator in current role or for in a previous role continuously for a period of 3 ...

  • Candidates from US Staffing industry / Domestic Recruitment / Consulting Firm / Contract to Hire Agency with Hands on experience on sourcing and End to End Recruitment experiences. Ability to demonstrate Full Recruiting Lifecycle (gathering requirements, candidate prospecting, candidate screening, Negotiations, candidate submission, follow-up, Interview & On Boarding etc) Proficient in sourcing right candidates ...

  • Excellent Communication skills Technical knowledge is preferable Willing to work into night shift(8.30PM to 5.30AM) Monday - Friday

  • Need to interact with our US client with cold calls for the requirement (IT Requirement) and report to manager regarding the same. Required: Graduation in any stream Excellent Communication skills Technical knowledge is preferable Willing to work into night shift(8.30PM to 5.30AM) Monday - Friday Candidate from International Sales/international BPO (Voice Based) Highly Preferred ...

  • Should have depth knowledge in Linux OS(SUSE/REDHAT) Minimum 4 years of experience Minimum 3 years of scripting experience in Shell or Perl scripting Sybase DB knowledge/Experience will be an added advantage Minimum requirement: - Expected to join in 60 days Max - Should be open for 24*7 environment (Shift allowance in night shift) - Good communication skills, team spirit, verbal skills NOTE: This requirement ...

  • Responsible for handling IT requirements from US based clients. To understand IT requirements of clients IT resource need and deliver qualified consultants Sourcing and screening potential IT candidates from effective usage of Internal Systems / Database, Job Portals, Postings and Networking within time frame Posting vacancies on portals. Match the profile of the candidate on technical grounds ...

  • Explore & develop new business opportunities and understand client's requirement and Client Acquisition. Involved in Vendor contract signing and client Relationship management and generate Leads/ Prospects and develop relationships and grow them into clients. Develop the foundation for many new client accounts and strategically nurtured the already existing client accounts . Making cold calls to ...

  • Candidates from US Staffing industry / Domestic Recruitment / Consulting Firm / Contract to Hire Agency with Hands on experience on sourcing and End to End Recruitment experiences. Ability to demonstrate Full Recruiting Lifecycle (gathering requirements, candidate prospecting, candidate screening, Negotiations, candidate submission, follow-up, Interview & On Boarding etc) Proficient in sourcing right candidates ...

  • Responsible for getting New Leads/Requirements and maintaining Existing Clients to Enhance Business relations. Generate requirements from New Clients and Existing Clients through Cold Calling. Understand the requirement and Clients need and Shortlist the Suitable Candidates Based on technological skills, rates and location preferences from the available pool of Resources. Negotiate The rates with the ...

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