Dish Tv India Limited

Noida, Delhi-NCR

Company details

Industry:
Media (Radio, TV, Film, Publishing)
Number of workers:
49
Website:
http://www.dishtv.in/

Company Description

dishtv is a division of Zee Network Enterprise (Essel Group Venture). EGV has national and global presence with business interests in media programming, broadcasting & distribution, speciality packaging and entertainment. Zee Network incorporated dishtv to modernize TV viewing. dishtv is India’s first direct to home (DTH) entertainment service. By digitalizing Indian entertainment, this enterprise brought best television viewing technology to the living room. It not only transmits high quality programmes through satellite; but also gives a complete control of selecting channels and paying for them

Dish Tv India Limited

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job postings

  • Education: Graduate (B COM) / Post Graduation Good communication skills. Proficiency with MS office tools. DTH/Telecom experience preferred. Experience in Inbound/Outbound/Backend in customer service Resolve complaints receive by the customers\dealers\distributors Resolve average of 70-75 complaints\request on daily basis and meet the performance benchmarks in all areas (speed, accuracy, volume) Past ...

  • Education: Graduate (B COM) / Post Graduation Good communication skills. Proficiency with MS office tools. DTH/Telecom experience preferred. Receive complaints data on daily basis and re-organize them for analysis as per the SOP Resolve complaints receive by the customers\dealers\distributors Resolve average of 70-75 complaints\request on daily basis and meet the performance benchmarks in all areas (speed ...

  • *Managing the Quality domain on voice business for business excellence. * Auditing call of the agents and providing value added feedback * Maintaining track of daily monitoring targets and adherence * Trend Analysis: Comparison of week by week, month by month team scores, drawing an action plan by recognizing area of improvement. * Maintaining the call analysis report and sharing the same with Quality Head ...

  • Education: Graduate / Post Graduation Very Good communication skills. Highly Energetic Process training experience minimum two years. Proficiency in English and Hindi. Proficiency with MS office tools. DTH/Telecom experience preferred. Strong Process Orientation Strong Interpersonal skills Good Presentation skills Analytics skills Travel for 7-10 days

  • Acquiring the right customers, paying monthly recharge To ensure depth & width of distribution and ensure 100% addressability for recharge as well as boxes. Ensuring maximization of transacting out lets for recharge. Ensuring timely placement of material at dealers end. Ensuring proper training to the dealers, distributor staff and FOS Ensuring proper schemes going down to the dealers and customers ...

  • Appointment & co-ordination with Carrying & Forwarding agents(CFA) Analyzing material handling & stacking, ensuring same are as per guideline. Arranging warehouse/logistic support for movement of goods. Timely verification of stock and analyze for any shortage/excess material. To impart training to CFA personnel on regular basis Timely settlement of Trade scheme and guide DS in case of any billing/ tax ...

  • Telugu /Tamil / Kannada / Malayalam Knowledge of Six Sigma Maintaining the Qualitative parameters Controlling Team Attrition Keeping a Tab on teams KPI & Taking Escalations Drive changes and Process Improvements ideas Regular feedback to team on Performance based on Productivity and Quality Motivating Team members to raise their performance bars Stay calibrated and achieve the necessary self-login target ...

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