American Express India

Gurgaon, Delhi-NCR

Company details

Industry:
Customer Service/Call Centre
Number of workers:
10000
Website:
http://www.americanexpressindia.co.in/

Company Description

We're a global services company that provides customers with access to products, insights and experiences that enrich lives and build business success.

American Express India

1 - 15 of 477

job postings

  • General Responsibility: Invoice Processing for China Market. Key Tasks and Responsibilities: Verify Invoices received from local market & subsequent processing in Oracle system Record and approve payments Respond to customer queries Able to record and process 60 Invoices per day Able to process and follow-up on rush payments Maintain and retain hard copies of payment batches Support projects as ...

  • Professionally receive and respond to sellers queries on re-supplies, settlements, encashment assistance, acceptance and any other TC related matters. Refer sellers promptly and courteously to relevant departments where necessary. Follow up with key linkages and the sellers to collect the funds due to American Express and assist Recon team in resolving the exceptions. Hold monthly, quarterly calls with ...

  • Ensure maximum recovery on accounts through inbound/ outbound telephone contact in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Grow and nurture customer relationships on every interaction that results in measurable Customer value Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals ...

  • Achieve aggressive corporate card sales targets in the geography through a focus on winning new business to the franchise via new clients aggressively Manage the sales pipeline ensuring the pipeline is robust and will meet the targets including accurate and timely reporting of the pipeline and prospects in the pipeline Develop and execute a sales strategy for increasing interactive penetration and ...

  • Responsible for acquisition of Corporate Card B2B Sales in alignment with the overall Market Strategy & Goals as laid out by the Channel Head - South & driven by Head - MM Acquisition, Achieve aggressive Commercial Card B2B Product Sales with a dedicated focus on New Business to the Franchise via New Clients and Cross-Selling and Expansions in the base. Aggressive Pipeline Management ensuring the Pipeline ...

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment. Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Highlight issues through feedback ...

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment. Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Highlight issues through feedback ...

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment. Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Highlight issues through feedback ...

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment. Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Highlight issues through feedback ...

  • *This is a front-line sales position in the consumer cards sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our cards products through a defined channel of acquisition [Retail, Corporate, Venue-sales] *Prospecting for new customers through existing leads and cold calling and maximizing lead generation *Timely ...

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment. Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Highlight issues through feedback ...

  • *This is a front-line sales position in the consumer cards sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our cards products through a defined channel of acquisition [Retail, Corporate, Venue-sales] *Prospecting for new customers through existing leads and cold calling and maximizing lead generation *Timely ...

  • Responsible for acquisition of Corporate Card B2B Sales in alignment with the overall Market Strategy & Goals as laid out by the Channel Head - South & driven by Head - MM Acquisition, Achieve aggressive Commercial Card B2B Product Sales with a dedicated focus on New Business to the Franchise via New Clients and Cross-Selling and Expansions in the base. Aggressive Pipeline Management ensuring the Pipeline ...

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment. Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Highlight issues through feedback ...

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment. Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Highlight issues through feedback ...

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