American Express India

Gurgaon, Delhi-NCR

Company details

Industry:
Customer Service/Call Centre
Number of workers:
10000
Website:
http://www.americanexpressindia.co.in/

Company Description

We're a global services company that provides customers with access to products, insights and experiences that enrich lives and build business success.

American Express India

1 - 15 of 295

job postings

  • o Key departmental metrics as defined by leader - Productivity - Quality -Timeliness/SLA and compliance o The successful candidate should be able to inspire a team to achieve their goals by providing outstanding coaching, training, and development and by rewarding and recognizing accomplishments. o They should be results oriented, demonstrate enthusiasm, resilience under stress with a strong will to win. o ...

  • o Key departmental metrics as defined by leader - Productivity - Quality -Timeliness/SLA and compliance o The successful candidate should be able to inspire a team to achieve their goals by providing outstanding coaching, training, and development and by rewarding and recognizing accomplishments. o They should be results oriented, demonstrate enthusiasm, resilience under stress with a strong will to win. o ...

  • o Key departmental metrics as defined by leader - Productivity - Quality -Timeliness/SLA and compliance o The successful candidate should be able to inspire a team to achieve their goals by providing outstanding coaching, training, and development and by rewarding and recognizing accomplishments. o They should be results oriented, demonstrate enthusiasm, resilience under stress with a strong will to win. o ...

  • This position in the India Insurance team is responsible for acquisition and fulfillment of the insurance sales. The incumbent will be the key in driving business growth and ensuring appropriate sales processes are followed, in strict adherence American Express and IRDA guidelines of controls and compliance. He / She will also be required to interact with internal & external partners, vendors to achieve ...

  • This position in the India Insurance team is responsible for acquisition and fulfillment of the insurance sales. The incumbent will be the key in driving business growth and ensuring appropriate sales processes are followed, in strict adherence American Express and IRDA guidelines of controls and compliance. He / She will also be required to interact with internal & external partners, vendors to achieve ...

  • This position in the India Insurance team is responsible for acquisition and fulfillment of the insurance sales. The incumbent will be the key in driving business growth and ensuring appropriate sales processes are followed, in strict adherence American Express and IRDA guidelines of controls and compliance. He / She will also be required to interact with internal & external partners, vendors to achieve ...

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment. Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Highlight issues through feedback ...

  • Ability To Comprehend & Respond To All Customer Queries (Through Chat) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction. Deliver To The Employees, Customer And Shareholder Metrics As Per Goals. Adherence to Quality and Compliance Guidelines Communicates Effectively, Oral As well As Written Ability to recognize tone and mood of customer through written communication. Adaptable & Customer ...

  • Ensure maximum recovery on accounts through inbound/ outbound telephone contact in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Grow and nurture customer relationships on every interaction that results in measurable Customer value Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals ...

  • Ensure maximum recovery on accounts through inbound/ outbound telephone contact in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Grow and nurture customer relationships on every interaction that results in measurable Customer value Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals ...

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment. Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Highlight issues through feedback ...

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment. Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling Highlight issues through feedback ...

  • Is responsible for all aspects of the settlement exception resolution process for items assigned to the regional operations department, including analyzing exception causes, identifying exceptions trends and overall customer group positions, identifying and implementing problem resolutions, minimizing any write off losses due to unresolved exceptions on seller accounts, collecting on funds due American ...

  • The Incumbent will be a part of the Oracle Operations, AXP Financial Accounting & Close team in India. The incumbent will be responsible for operational support & enhancements related to financial infrastructure on Oracle platform. Responsibilities Include: Works within the Operations to Support BAU/ongoing Enhancement and testing initiatives On GL Platforms. Good Background in financial and management ...

  • Manage multiple analysis and reporting deliverables to support implementations of Relationship Management model for Centurion customers in US Supporting Performance management process for RMs and ARMs Team administration coach individual team members, provide development feedback and own administration responsibilities Partner with customers and stakeholders within and outside TLS to develop ...

Go to Top